What information is collected and why?
SOLYGOM is the entity responsible for processing your personal data. The list of this personal data and the reasons why we collect this information are explained below:
Third party services:
A cookie is a data file stored on the browser of your device (computer, smartphone, tablet, etc.) when you visit certain online pages.
SOLYGOM uses this technology for performance optimisation as well as for making the site more user-friendly, in order to improve your browsing experience and more generally, to improve our services to you. There are a number of options for disabling cookies. Refer to your browser’s home page to learn how to disable cookie storage. Certain features or parts of the site may not be functional if you disable cookies. You can find out more on the CNIL website
Cookies are kept for: 13 months
Data collected: last name*, first name*, email address*, use (private or professional)*, subject of message*, message*
Fields with an asterisk (*) are mandatory
The data we collect when you make contact with our services via the website enables us to respond to your needs. This data is only used so we can respond to you.
Storage period in the CMS: 18 months
Data storage & security:
SOLYGOM commits to taking every necessary and reasonable measure for protecting your data. The Site has implemented all the organisational, IT, legal, technical and physical means to keep your data private and secure.
Subcontractors : Subcontractors are also required to comply with all GDPR obligations, especially regarding optimal data protection.
Access and dissemination of information:
SOLYGOM does not intend to derive any financial profit from the data collected. Access to your personal data is strictly limited to SOLYGOM’s intended uses and the SOLYGOM personnel assigned to handle it. However, the data collected may possibly be provided to subcontractors who are contractually responsible for conducting operations to keep the website and its services functioning properly as well as upholding a good relationship with you. Our regulations state that, while performing their duties, subcontractors shall only have limited access to your data and they have a contractual obligation to only use this in accordance with the provisions of the applicable personal data protection legislation.
Your information may be viewed, if necessary, to comply with our legal obligations; for example, it may be needed for responding to a court decision or other legal proceedings by the competent authorities.
In accordance with legal and regulatory provisions, you have the right to access, oppose, modify, restrict or delete any personal data collected about you. If you wish to exercise your rights, you must use the form provided for this purpose. To find out more about your rights go to the CNIL website.
Contact us: For information on the processing of personal data or to exercise your rights regarding your personal data, contact SOLYGOM:
Online : https://www.solygom.re/formulaire-de-demande-rgpd/
1 Rue de Copenhague, Le Port 97420, La Réunion
Your request must include as much information as possible so that it can be processed as soon as possible, within a maximum timeframe of 1 month.